Warranty Information
Warranty Information
At Rig Ready Systems, we stand behind the quality of our products. Our warranty policy covers manufacturing defects for items under regular use, ensuring your satisfaction and peace of mind.
Warranty Coverage
We offer a one-year warranty from the date of purchase for manufacturing defects under regular use. If a product is found to have a manufacturing defect, we will, at our discretion, repair, replace, or refund the defective item.
This warranty does not cover damage due to misuse, improper maintenance, accidents, or normal wear and tear.
Warranty Claim Process
To submit a claim, email us at sales@rigreadysystems.com or fill our our contact form with your order details and a description of the defect, including photos if possible.
We will review your claim and may request the return of the defective item for inspection. If the claim is approved, we will provide a prepaid shipping label to return the item to us.
Upon receipt and inspection, we will repair, replace, or refund the item, typically within 5-7 business days. You will be notified of the outcome.
Return Shipping
We cover the cost of return shipping for approved warranty claims, ensuring a hassle-free process for our customers.
For any questions or assistance with warranty claims, please contact us at sales@rigreadysystems.com. Thank you for choosing Rig Ready Systems!